Context
TODO: replace this entire case study with current work from Oak Street Technologies. This entry exists as a structural placeholder so the fourth slot in /work and the home page grid render correctly before real content lands. Same frontmatter shape, same section order as the other three case studies, just swap the prose and images.
Problem
TODO: the sharp, specific problem, with evidence (not "the product needed a redesign").
Constraints
TODO
Replace with a real regulatory, technical, or organisational constraint from the Oak Street Technologies engagement.
Research
TODO: method, then what was actually learned. Keep the "then what was actually learned" half; that's the part that's usually missing from case studies.
Key insight
TODO: the single pulled statement that is the sharpest thing learned on this project.
Explorations
TODO: wireframes and at least one rejected direction, with the tradeoff stated plainly (not just "we explored several options").
Solution
TODO: the final UI, annotated with why the decisions were made, not what the decisions were.
Outcomes
TODO
metric one
TODO
metric two
Reflection
TODO: what I would change. Don't cut this section when replacing the placeholder; it's the part that signals seniority.